PARCO CAFEPARCO CAFE

FAQ

Chiikawa Ramen Pork| Shibuya PARCO

From September 19, 2025 (Friday), our shop will have prior reservation priority system.

Depending on the congestion situation, you can enter the store without advance reservation, so please check Official X for the congestion situation on the day. We will accept "Standby Numbered Ticket (first-come-first-served) * Free [QR Ticket]" on the LivePocket-Ticket- WEB site in advance. Advance reservations will be accepted at the first-come, first-served reception. (First-come-first-served basis, up to 2 days before each day)

Reservation reception schedule and reservation site URL will be released at a later date.   


 

 

★Please refer to the following for reservation details.★

The latest information will be posted on X (Twitter).

If it is crowded, we may issue a numbered ticket at the store.

"Chiikawa Ramen Pork Shibuya" is a prior reservation system. LivePocket-Ticket-Website (hereinafter "Live Pocket") will accept "Standby Numbered Tickets (first-come-first-served) *Free [QR Tickets]" (hereinafter "Tickets"), so we recommend that you come to the store after applying.

※Original goods can only be purchased by customers who use food and drink.

 

[Shibuya] Waiting line numbered tickets (first-come, first-served) ※Information on free [QR Ticket]

 

Chiikawa Ramen Pork Shibuya is expected to be crowded, so tickets will be accepted every day on the live pocket special website. Reservation reception schedule and reservation site URL will be released at a later date.

If it is crowded, we may issue a numbered ticket at the store.

Tickets are numbered tickets for you to line up in the waiting queue at the indicated time.

For the purpose of safety measures, we do not promise entry time or purchase of products to be sold. 

 

About reception of "[Shibuya] waiting line numbered ticket (first come, first served) * Free [QR ticket]"

Tickets will be accepted in advance at the live pocket special website.

● Advance reservations will be prioritized each day.

● Tickets are only available for [QR ticket].

● Advance reservations will be accepted on a first-come, first-served basis. If the prescribed number is completed at the first-come, first-served reception, there will be no seat on the day.

● After the first-come-first-served reception, we will accept it on the live pocket website up to 2 days before each day.

● For each application, you can apply for up to 2 tickets per person.

 

 

<Notes on tickets>

・One person can enter the store per ticket. Please prepare the same number of tickets as the number of people you wish to enter.
・Those who do not have a ticket are not allowed to enter the store. In addition, if you need to be accompanied by preschool children, parents, or persons with disabilities, please contact the staff on the day.
・Preschool children can enter the store with a guardian even without a ticket. A numbered ticket is required for children of elementary school age or older.
・The usage time of seats during congestion is up to 45 minutes after the order is received, and the staff may call you.
・The ticket shows the meeting time (time that can be lined up in the waiting queue). We will refuse to order before or after that time. We hope that you will come with plenty of time.
Example:
◆Tickets between 11:05 and 11:20 ⇒ Available in waiting line from 11:05 to 11:20
◆Tickets between 11:30 and 11:50 ⇒ Available in waiting line from 11:30 to 11:50
・Tickets will be aligned to the waiting line. We do not promise to enter the store at the time indicated on the ticket or purchase original goods. Also, please note that some items may be out of stock depending on the situation on the day.
・Regarding the sale of original goods, it is limited to customers who use food and drink only. In addition, it is not possible to purchase goods only.
・The purchase of original goods for the purpose of resale is not permitted. If the ticket is determined to be resale purpose, the ticket will be invalidated and we will refuse entry.
・To apply, you need to register as a Live Pocket Member (https://t.livepocket.jp/login?acroot=header-new_p_u_nl) in advance. Please make a reservation after registering as a member.
・Applications can be made from a smartphone or PC.
・When registering as a member, you will need to use a mobile phone number. Thank you for your understanding.
※About membership registration (https://t.livepocket.jp/help/about)
・After the ticket application is completed, the application date and time cannot be changed. In addition, we will not be able to accept cancellations or changes in the date and time due to customer's convenience, so please understand and apply.
・Transfers and exchanges of this ticket, resale for commercial purposes, and exhibitions at online auctions are strictly prohibited. In addition, we are not responsible for any problems related to these issues.
・This ticket cannot be reissued for any reason, such as loss or theft of a QR ticket or smartphone.
・If you forget your QR ticket, we will refuse to enter the store.
[Inquiry about ticket application]
Live Pocket WEB FAQ: https://faq.livepocket.jp/ticket-owner/list?site=VB91N06U

   

<Information on how to enter the store after the ticket application is completed>

[Flow after ticket acquisition]
◆You will receive a "QR code entry ticket" from the URL described in the ticket reservation confirmation email, and present the screen on which the QR code is displayed or the paper printed with the QR code on the day.
◆QR tickets can be printed out as well as presented on a smartphone or the like.
You cannot enter the store by presenting other than a QR ticket such as an e-mail of the winning notification. Please prepare it in advance.
How to display tickets: https://t.livepocket.jp/help/about_ticket
◆When you line up in the waiting queue, we will check the contents of the ticket and confirm your identity, so be sure to bring your QR ticket and ID card.
If the name and date of birth on the ticket are different from the ID card, we will refuse entry. Please be sure to apply in the same name as your ID card.
<Example of ID card>
You can confirm your name and date of birth (driver's license, insurance card, passport, student ID card, etc.)
※Copy is not allowed, only the original is valid.
※Identification cards that have expired are not allowed.
※Commuter passes, transportation IC cards, cash cards, and credit cards are invalid.
◆Tickets are prohibited. If you have applied for 2 tickets, please gather with your companion and present your ticket for the number of people. We will verify the identity of the representative of the application. We will refuse to join in waiting queues after the meeting time.
◆ If you have a ticket, please gather at the Shibuya PARCO B1F Chiikawa Ramen Pork Store within the meeting time indicated on the ticket.
◆ If you are unable to gather at the meeting place within the meeting time indicated on the ticket, the relevant ticket will be invalidated. Thank you for your understanding.
◆ The number shown on the ticket is not a reference number in the order of entry. We will guide you in the order in which you lined up in the waiting queue at the store within the time indicated on the ticket.
◆ Tickets will be numbered tickets for you to line up in the waiting queue. It is not always possible to enter the store at the meeting time indicated. When it is crowded, you may have to wait until you enter the store. Thank you for your understanding in advance.
◆ Our store will be pre-accounted. We will ask you to order the menu before you guide us to your seat. If you would like to purchase original goods, please order from the QR code distributed at the time of alignment and pay with the menu. Please note that we will not accept additional orders after entering the store.
◆ At the time of checkout, the ticket authentication (read QR code) will be performed at the cash register. Please prepare a ticket for the number of people at hand and present it to the cash register staff.
◆Our shop has one order system. For each ticket, please order 1 cup of ramen in any size.
For safe store operation, we will set the following restrictions on the number of orders in the menu.
【One ramen per person, from the drink menu to up to 5 dishes】
◆The sale of original goods is limited to customers who have tickets only. In addition, it is not possible to purchase goods only.
◆Original goods are limited to 2 items per person per type.
◆ After the payment, we will guide you to your seat as soon as you are ready.
◆ We will ask you for the ramen call after you are seated. Please wait until the announcement of the staff.
◆After the ticket application is confirmed, the date and time of application cannot be changed. In addition, we will not be able to accept cancellations or changes in the date and time due to customer's convenience, so please understand before applying.
◆You can't re-enter.
◆We ask that you cooperate with the guidance display at the store and the guidance by staff.

 

 <[Shibuya] Waiting line numbered ticket (first come, first served) *Free [QR ticket] reception desk>

Tickets will be accepted in advance at the live pocket special website.

● Advance reservations will be prioritized.

● Tickets are only available for [QR ticket].

● Advance reservations will be accepted on a first-come, first-served basis. If the prescribed number is completed at the first-come, first-served reception, there will be no seat on the day.

● After the first-come-first-served reception, we will accept it on the live pocket website up to 2 days before each day.

● For each application, you can apply for up to 2 tickets per person.

 

 

 

<Target Period: November 17, 2025 - November 30, 2025>

 

●First-come-first-served schedule

From 12:00 on November 7, 2025
※If access is concentrated, it may be difficult to connect to the site. We apologize for any inconvenience, but please take some time to access it.

●Shibuya Store Reception Page (Live Pocket Special Site)

https://t.livepocket.jp/t/chiikawaramen_shibuya

●Ticket Price

Free

 

 <Notes at the time of application>  

◆To apply, you need to register as a Live Pocket Member (https://t.livepocket.jp/login?acroot=header-new_p_u_nl) in advance. Please make a reservation after registering as a member.

◆Applications can be made from a smartphone or PC.

◆When registering as a member, you will need to use a mobile phone number. Thank you for your understanding.
※About membership registration (https://t.livepocket.jp/help/about)

◆After the application for this ticket is completed, the date and time of the numbered ticket cannot be changed. In addition, we will not accept cancellations or changes in the date and time due to customer's convenience, so please understand beforehand and apply.

◆Transfers and exchanges of this ticket, resale for commercial purposes, and exhibitions at online auctions are strictly prohibited. In addition, we are not responsible for any problems related to these issues.

◆This ticket cannot be reissued for any reason, such as loss or theft of a QR ticket or smartphone.

◆If you forget your QR ticket (smartphone), we will refuse to enter the store.

[Inquiry about ticket application]

Live Pocket WEB FAQ: https://faq.livepocket.jp/ticket-owner/list?site=VB91N06U

・Tickets will be aligned to the waiting line. We do not promise to enter the store at the time indicated on the ticket or purchase original goods. Please note that some items may be out of stock depending on the situation on the day.

・You can only pay once for original goods and food and drinks for each person who has a ticket. I can't make any additional payments.

・On the day, when arranging, please line up within the meeting time of each time indicated on the ticket.

・The purchase of original goods for the purpose of resale is not permitted. If the ticket is determined to be resale purpose, the ticket will be invalidated and we will refuse entry.

・Guests who do not have a ticket are not allowed to enter the store. In addition, if you need to be accompanied by preschool children, parents, or persons with disabilities, please contact the staff on the day.

※Preschool children can enter the store with a guardian even without a ticket. A numbered ticket is required for children of elementary school age or older.

※The purchase of original goods is limited to customers who use food and drink.

・If you have a ticket, please order 1 cup of ramen in any size per ticket.

・In the event of congestion, we will use the seat up to 45 minutes from the order as a guide, and the staff may call you.

 

 <Other notes>  

◆The number of menus, benefits and products provided by our shop is limited. If you are out of stock, please forgive us.

◆Please refrain from trading in the store or in the Parco building as it may cause inconvenience to other customers.

◆If you find any inconvenience to other customers, we may refuse to enter the store.

◆In the event of a disturbance in the hall, such as a loud noise, exchange in aisle / shared space, the sale of original goods may be canceled.

◆We are not responsible for any problems between customers. We ask you to follow the manners.

◆All seats in the store are non-smoking.

◆Please follow the instructions of the staff at the venue to prevent accidents and confusion on the day.

◆The contents may be changed or canceled due to natural disasters, disasters, troubles, etc.

◆There is a possibility that business hours may be changed or closed.

◆Please note that the contents described on this page are subject to change or addition.

 

 <Other notes>  

◆The number of menus, benefits and products provided by our shop is limited. If you are out of stock, please forgive us.

◆Please refrain from trading in the store or in the Parco building as it may cause inconvenience to other customers.

◆If you find any inconvenience to other customers, we may refuse to enter the store.

◆In the event of a disturbance in the hall, such as a loud noise, exchange in aisle / shared space, the sale of original goods may be canceled.

◆We are not responsible for any problems between customers. We ask you to follow the manners.

◆All seats in the store are non-smoking.

◆Please follow the instructions of the staff at the venue to prevent accidents and confusion on the day.

◆The contents may be changed or canceled due to natural disasters, disasters, troubles, etc.

◆There is a possibility that business hours may be changed or closed.

◆Please note that the contents described on this page are subject to change or addition.